shipping policy

Shipping Policy

Thank you for choosing Isacotti! We are dedicated to providing you with exceptional service and quality products. Please review our shipping policy to understand how we process and deliver your orders.

Processing Time:

• All orders are shipped within 5-15 business days after payment confirmation, unless stated otherwise in product description.
• During high volume periods, such as sales or holidays, processing times may be slightly longer. We appreciate your patience during these times.

Shipping Methods:

• We offer standard shipping via [USPS] for domestic and international orders.
• Expedited shipping options are available at an additional cost for those who require faster delivery.

Shipping Rates:

• Shipping rates are calculated based on the weight of your order and the destination address.

Order Tracking:

• Once your order has been shipped, you will receive a confirmation email with tracking information.
• You can track your order's delivery status using the provided tracking number on the [USPS] website.

Lost or Stolen Packages:

• We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier.
• If you believe your package has been lost or stolen, please contact us immediately, and we will assist you in filing a claim with the carrier.

Contact Us:

• If you have any questions or concerns about our shipping policy, please don't hesitate to contact us at isacotti@outlook.com or DM us on Instagram at Isacotti.co